Privacy Policy
This Privacy Policy explains how John Palmer, doing business as cahbi ("cahbi," "we," "us"), collects, uses, and protects information when you visit cahbi.com, use our tools, or submit an inquiry through our website or through advertisements on third-party platforms such as Facebook, Instagram, or Google.
Information we collect
- Information you give us: name, email address, phone number, and details about your home-buying goals, timeline, and location when you submit a form or contact us.
- Information from lead forms on advertising platforms: when you submit a form within a Facebook, Instagram, or Google ad, that platform shares the contact details you provided with us so we can follow up.
- Automatically collected information: device, browser, and usage data gathered through cookies and similar technologies, including advertising pixels from Meta and Google used to measure and improve our ads.
How we use your information
- To respond to your inquiry and provide real estate and mortgage guidance.
- To review your information and prepare a purchasing-power assessment when you request one.
- To communicate with you by phone, text message, and email about your inquiry.
- To measure, operate, and improve our website, tools, and advertising.
Text message (SMS) consent and opt-out
When you provide your phone number and submit a form, you agree that John Palmer / cahbi may contact you by phone call and text message about your home-buying inquiry, including by automated means. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. Reply STOP to opt out of text messages at any time, or reply HELP for help. You may also ask us to stop contacting you by emailing the address below.
How we share information
We do not sell your personal information. We may share it with service providers who help us operate (for example, secure document handling, email, and customer-management tools) and with lenders or settlement-service providers only as needed to advance a transaction you have asked us to pursue, and as required by law. Advertising platforms (Meta, Google) process limited data to deliver and measure ads.
Cookies and advertising
We use cookies and advertising pixels to understand site traffic and to show relevant ads. You can control cookies through your browser settings and adjust ad preferences through your Facebook, Instagram, and Google account settings.
Data security
We use reasonable administrative and technical safeguards to protect your information. Financial documents are submitted through a secure portal, never by unprotected email. No method of transmission or storage is completely secure.
Your privacy choices
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications, by contacting us below. California residents have additional rights under the California Consumer Privacy Act, including the right to know, delete, correct, and limit certain uses of personal information, and the right not to be discriminated against for exercising those rights.
Fair housing
cahbi is committed to equal opportunity in housing. We do not discriminate on the basis of race, color, religion, sex, familial status, national origin, disability, or any other protected class.
Children
Our services are intended for adults. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent version.
Contact us
John Palmer · Real Estate Agent & Broker · Sr. Loan Officer
Email: john@cahbi.com
Phone: (909) 964-6534
CA DRE 010-55719 · NMLS 240187 · Equal Housing Opportunity